ALL CUSTOMERS REQUESTING KEY CODES, SECURITY CHIPS AND DUPLICATE KEYS
For security and protection against auto theft, our dealership personnel
must verify ownership before GM will release security and code information.
Our dealership is required to make a permanent file by VIN of all key requests.
The following documentation MUST BE PROVIDED:
- Copy of drivers license
- Copy of registration or proof of ownership
- Copy of insurance
- Vehicle license number
This information will ensure that key codes are being given to the owner of that vehicle. For security and protection against auto theft, dealer personnel must verify ownership before providing replacement keys, key numbers, and/or security chips.
If vehicle ownership cannot be proven beyond a reasonable doubt key codes or keys will not be provided.